THE CLAIM PROCESS
A Clear Path.
Every Step.
We guide you from the first call to a fully documented dry-out and rebuild-ready home.
1
Call a Plumber
Stop the water source first. A trusted plumber should assess and address the active leak or overflow.
2
Leak Detection Company
Hidden leaks may need specialty leak detection to confirm the source and reduce unnecessary opening.
3
Call Sábana Professional Sanitation
We perform moisture readings, document conditions, and map affected areas for demo and dry down.
4
Submit Your Claim or Pay Out of Pocket
We help organize documentation for your carrier, while keeping the option open for private-pay work.
5
Dry Down Complete
We dry affected materials, monitor readings, and verify safe levels before the next phase.
6
Reconstruction Begins
Once the structure is verified dry and clean, the repair/rebuild phase can begin.
We’re with you at every step.
Need Help Now?
We are available 24/7 for emergency water damage response.